Privacy Policy

Who we are

Silicol GmbH located at Teltower Strasse 10, D 33719 Bielefeld, Germany. Registered in Germany, company registration number: DE316387346 (“Silicol GmbH”, “we”, “our”, “us”).

We respect your data and your privacy is important to us. This Privacy Policy explains what personal data we collect and how it is used. This Policy also explains what rights you have over your personal data and how you can use those rights.

Information you give us

This is any information you provide by completing the enquiry form on the website, which includes your name, your email address and contact details if given. Also, details of your visits to the website including, but not limited to, traffic data, location data, weblogs and other communication data.

How we use your data

We use your data to respond to your query, to help improve our products and services, including for marketing, research, feedback and enquiries and for safety and legal purposes. We will only use your data in compliance with existing laws and regulations.

How long we keep your data for

Voluntary data you submit through our enquiries process relating to medical devices will be retained for 10 years to comply with requirements. Voluntary data you submit through our enquiries process for all other enquiries will be deleted 12 months after being resolved.

Data sharing

We do need to share your personal data with some third parties in some circumstances, for example sales enquiries may be shared with our commercial partner FW Medical Ltd. Or if we need guidance or third party advice to respond to your specific enquiry.


Our website uses cookies and stores information on how you use the website. The information is anonymous and will not be linked back to you as an individual. You can reject and block cookies in your browser settings.

Your rights

You have rights over your personal data to –

  • Ask for a copy of your information
  • Ask for information to be corrected
  • Ask for your information to be erased or deleted

Please email us on, specifying which of the above you are requesting. We will normally need to ask you for proof of identity before we can respond to your request relating to this section.

We will respond within one month of receiving your request and proof of identity.

We may make changes to this privacy policy from time to time. Any changes will be posted on this page.

Policy updated on 1st March 2019

The conditions and any relationship established with you via this site shall be governed by and construed in accordance with Scots / German Law and any disputes arising shall be subject to the non-exclusive jurisdiction of the Scottish / German Courts.


To speak to a member of the Silicol team, please contact us at either of our offices in Germany or the United Kingdom.


  • West of Scotland Science Park,
    Glasgow G20 0SP



  • D-33719 Bielefeld


Call Us:

  • +44 (0) 141 946 9956